Thursday, July 24, 2014

What is Real Power?

Leadership just isn’t what it used to be. Thank goodness! We’ve all known of organizational cultures where the managers’ use of command and control is a source of power. Because we are now in an age of flattened organizational structures, global broad based knowledge, and speed-of-light decision making, real leadership power lies in work relationships that are formed and intentionally sustained.

In the next 20 years, we’ll see more change in how managers lead. Although here are still pockets of managers who grasp for power through force and strength, they’ll leave and be replaced with a new type of manager. This manager will be adept at real power. They’ll share influence by being a catalyst to bring out the best in their stakeholders and organizations.

They’ll focus on others as a significant investment as opposed to simply checking off items on a “to do” list. The managers who are adept at force and control will not survive, except perhaps in rare cases where safety and security may be necessary.

Up and coming managers: be ready! Your time will come to lead on a bigger scale and change the world! You might as well begin learning about how to have real power now. Your real power is in:

Relationships: Always pay attention to the relationships you need to foster that are mutually beneficial. Develop them, sustain them, and mend them as necessary. This doesn’t mean you have to be best friends with those you lead; it simply means that you need to be able to work with each other for the common good. You don’t even have to like each other, but you do have to clean out your personal closets of assumptions, judgments and beliefs to be able to achieve together. Be honest and foster trust at all times, especially when you disagree.

Collaboration: Gone are the days of competing with internal (and sometimes external) stakeholders to foster creativity or to get you want. Collaboration is the new currency in the sense that it goes miles beyond cooperation (which generally means to “go along” even though you might disagree). When you collaborate, you leave behind your self-interest to achieve goals for the greater good. Embrace collaboration and model it for others.

Equality: Real trust doesn’t happen without a sense of equality between leaders and stakeholders. Inequality is behind the use of force, fear, coercion or control, and it breaks trust. When that happens, lost revenue or missed opportunities aren’t far behind. Don’t put yourself “above” others by judging them to be something less than yourself. Everyone has a stake in organizational success, and when you lead in the spirit of equality, trust and success will follow.
Conversation: All ideas, progress, relationships and success are built on a foundation of conversation. Yet, when you are so focused on getting things done, you may forget that the people doing the work need dialog to be their best. Stop and think often about the conversations you need to have; then, have them! You can’t lead alone, and powerful two-way conversations are crucial to making the right decisions.

Coaching: Consider what our organizations will become when every leader believes that coaching others is an imperative instead of a time-waster. Coaching grows people, and when people grow, organizational performance thrives. One of your real powers is knowing how and when to coach others. When you coach, you are able to watch the expansiveness for thought, creativity, and innovation that occur in others. You can revel in the impact this has on your organization.

We’re at the precipice of a new time that calls for new kinds of power. Embrace these new sources of power and watch your organization flourish!

Mary Jo Asmus is an executive coach and a recovering corporate executive who has spent the past 12 years as president of Aspire Collaborative Services, an executive-coaching firm that manages Fortune 500 corporate-coaching initiatives and coaches leaders to prepare them for bigger and better things.

Saturday, July 19, 2014

What do “Call of Duty” and Gandhi have in common?

I’m not a gamer, but when I hear the phrase “call of duty,” the popular video game immediately comes to mind. In fact, I’ve heard it so much that when I hear the phrase outside of the gaming context, I sit up and take notice. Just what does call of duty mean in the real world? It sounds like a summoning, urging me to take a stand.

Embodying the call of duty
There are so many people who exemplify following that call, but Mahatma Gandhi immediately comes to mind for me. Gandhi first employed nonviolent civil disobedience as an expatriate lawyer in South Africa. His call of duty was in representing the resident Indian community’s struggle for civil rights. We all know the rest of the story.

Applied in our everyday lives
I asked some of my compatriots in the Lead Change Group what the phrase “call of duty,” meant to them.
  • “A devotion to a Higher Power, principle or value that calls us to step up… The term in its usual context implies both service and a battle.” ~ Page Cole, leadership blogger and self-described student of life
  • “In my community, where most members work collaboratively and the hierarchy is pretty minimal, the “call of duty” is each member’s responsibility to step forward first and more often … easing the burden of others.” ~ Deb Costello, author, teacher and passionate about leadership
  • There “is the internal call of duty. That is where a great leader adopts and personalizes the calling, truly making it and the mission theirs. The sense of duty becomes bigger, with more depth of scope, and seeing a more broad vision and impact. This type of “calling” will persevere longer in the face of adversity and inspire more to follow and succeed beyond the obligation to merely carry it out.” ~ Paul LaRue, author, writer, blogger, speaker, and encourager of people
What about you?
I’m reminded of the post I wrote a few months ago about behaviors being contagious. On one hand, you find yourself annoyed at someone’s carelessness and in turn, strike out at the next person who crosses your path. Or you observe a good deed, and within minutes find yourself holding the door for another. But the call of duty requires something else. You must initiate the desired behavior first. You must be the role model, the leader. Or, in the words often attributed to Gandhi, “Be the change that you wish to see in the world.”

What is your call of duty? Are you allowing yourself to follow the call?


Mary C. Schaefer is a coach, trainer and consultant specializing in creating manager-employee interaction breakthroughs and work cultures where both organizations and human beings thrive. Connect with her via her EmpoweredManagers blog or on Twitter @MarySchaefer.

Friday, July 11, 2014

How To Be a Leader Without Faking It!



These are some intriguing and deep questions that you may not have thought about. I have — for the simple reason that I believe the answers are important if leaders are to sustain the energy and dedication necessary to to inspire themselves and others.

Inspiring others is part of what you must do, because doing so keeps people engaged and interested in the work at hand. You can’t fake it. You have to feel it. Recent studies in human interaction and brain science have shown us that emotions are contagious, and this goes both ways; any dissonance you have gets picked up by others no matter how hard you might “try” to be genuine.

This is why it makes sense to know yourself well, and it may be some of the hardest work you do. Learning about who you are is also a good way to develop self-confidence, stay resilient in difficult times and to develop the kind of relationships that will support organizational health.

Self-knowledge is a journey, not a destination. Too often, I see executives in the C-suite avoiding the kind of development that will help them remain true to themselves and be honest and genuine to stakeholders. That’s where trouble begins. So no matter whether you are the CEO or the project leader for a small initiative, it pays to:

Learn about yourself: Much of your self-knowledge will come from observing your behaviors and reflecting on them. Since we learn by accumulating a variety of experiences, this learning takes time. Being present enough in your interactions and decisions to observe yourself is a great start. Taking well-vetted self-assessments (Myers-Briggs, DiSC) to learn about your strengths and foibles are helpful if you notice and observe how your results play out in your behaviors.

Know what you value: It’s important for you to have a shortlist of values to refer to when making decisions, interacting, and influencing others. A list of your top three to five values are like the foundation to a building. If they aren’t there, the building won’t stand. Likewise, if you don’t know what you value, your actions may not be consistent and anchored, causing others confusion and doubting your motives. Trust can erode, undermining your leadership. Make your values explicit and keep them accessible.

Be aware of what others' perceptions are of you:
One of the most honest ways to understand how others perceive you is through 360-degree instruments, where those who respond to the questionnaire remain anonymous. If your organization doesn’t have one they use, find an external consultant or coach who does. Alternatively, asking for feedback directly from stakeholders is another way to get this information, although it may be less than honest. This can give you information about what others observe in your behaviors which sometimes may not sync up with your own perceptions.

Reflect: For many action-oriented leaders, taking time to reflect is the hardest part of getting to know themselves, but think of it as the beginning of becoming a better leader (an action in itself!). A few minutes each day to reflect back on whether you showed up in harmony with who you and what you value will serve your intentions to be authentic. Ask yourself: What did I do today that was a genuine outward expression of who I am? Did I make decisions and act with my values in mind? Where did I stray?

It’s important to know who you in order to lead others with inspiration. Where will you begin to learn more about you?

Mary Jo Asmus is an executive coach and a recovering corporate executive who has spent the past 12 years as president of Aspire Collaborative Services, an executive-coaching firm that manages Fortune 500 corporate-coaching initiatives and coaches leaders to prepare them for bigger and better things.